International Journal of Applied Research
Vol. 2, Issue 11, Part H (2016)
Journey of postal banking services – An analytical review
Dr. K Vanaja, Dr. M Meenakshi Saradha and K Monisa
India has the largest postal network in the world. It has been the backbone of the country's communication and has played a crucial role in the country's socio-economic development for more than 150 years. Indian Postal Services with 154939 post offices, of which 139,222 (89.86%) were in rural areas and 15,826 (10.14%) in urban areas. It is also involved in other services such as small-savings banking and financial services. This paper also explores the growth of Indian postal banking services at future. It aims to provide a detailed study on unbiased evaluation of postal banking services. Post offices can do better as an agency commission for credit facilities than as a provider of first party services. While preparing the paper data and information’s are collected from the department of post. India post has introduce a centralized core banking solution with alternate delivery channels facilitating any time any where banking environment. This core banking environment will enable faster transfer of funds and easier withdrawals. The alternate delivery channels planned for service delivery are ATMs, Internet, Phone, SMS and Mobile Banking.
How to cite this article:
Dr. K Vanaja, Dr. M Meenakshi Saradha and K Monisa. Journey of postal banking services – An analytical review. International Journal of Applied Research. 2016; 2(11): 516-519.