Vol. 2, Issue 7, Part K (2016)
A literature review of TQM and HRM for identification of appropriate critical success factors (CSFs)
A literature review of TQM and HRM for identification of appropriate critical success factors (CSFs)
Author(s)
B Pandiya Nirmala and Dr. A Mohammed Faisal
Abstract
Total Quality Management (TQM) is a continuous process improvement by improving work processes to achieve the quality products. The implementation of TQM with Human Resource Management (HRM) can improve the organizational performance. The objective of this paper is to review the literature of TQM and HRM for identification of appropriate CSFs. The literature is classified based on the method such as survey and case study. Based on the literature review of the case study and survey method, the CSFs of TQM and the CSFs of HRM are identified.
How to cite this article:
B Pandiya Nirmala, Dr. A Mohammed Faisal. A literature review of TQM and HRM for identification of appropriate critical success factors (CSFs). Int J Appl Res 2016;2(7):742-745.