Vol. 3, Issue 3, Part I (2017)
Passengers’ satisfaction towards the services of Tamil Nadu state transport corporations with special reference to Salem division
Passengers’ satisfaction towards the services of Tamil Nadu state transport corporations with special reference to Salem division
Author(s)
J Christy Priya and Dr. R Eswaran
AbstractThe aim of this study is to figure out what factors are most important in explaining different level of satisfaction concerning passengers with regard to TNSTC (Salem Ltd.), problems faced by such passengers and to provide suggestions to over come the problems in Salem District.
The state road transport undertaking have a place of prominence in the road transport sector. They perform very vital road in the daily life of millions of our country men. During 2014-15, the STUs carried more than 2500 croes passengers in a year nearly 7 croses each and every day. Though there was considerable improvement in the overall operational perfarmeance and the level of passengers satisfaction, there financial position of STU in india had been far from satisfactory.
How to cite this article:
J Christy Priya, Dr. R Eswaran. Passengers’ satisfaction towards the services of Tamil Nadu state transport corporations with special reference to Salem division. Int J Appl Res 2017;3(3):554-556.