Vol. 3, Issue 7, Part Q (2017)

Abstract
Stress is a feeling or condition experienced when an individual perceives that the demands surpass the social and personal resources he is able to mobilize. This paper examines the impact of stress on the employment performance in information technology industry. This study identifies the factors that causes stress among the employee in ITES and BPO sectors and it compares the factors that causes stress among the employee in ITES and BPO sectors. Diagnostic Research Design was adopted for the present study and both primary and secondary data were utilized to draw conclusions from this study. The sample size fixed for this study was 140 and the sample respondents were drawn from ITES and BPO sector companies in the Bangalore region. Data was collected with the help of a structured questionnaire and the statistical analysis was conducted by using Regression Analysis, ANOVA, Chi-square test and Mann –Whitney U test. The study concludes that the stress dynamics are having the significant impact on both employees stress and on organizational climate. The study shows that there is no significant difference among the stress levels experienced by the employees working in ITES and BPO sectors.