Vol. 4, Issue 11, Part D (2018)

Abstract
Nowadays people are intended to do online shopping. Online shopping has becomes an alternative for consumers since it is more comfortable than other conventional shopping which usually attributed with anxious, crowded, traffic jam, limited time, parking space and etc. This research study has used a survey method of distributing structured questionnaires to 200 respondents. Questionnaires were distributed among online shopping users of different demographic level to check their level of satisfaction the data that has been collected and analyzed by using Statistical Package for Social Science (SPSS) version 16.