Vol. 5, Issue 5, Part C (2019)

Abstract
E-government services are in their infancy in many developing countries, particularly in Iraq. The achievement of e-government services is dependent on government support as well as the users of these services. This study adopted the Unified Theory of Acceptance and Use of Technology (UTAUT) model to explore factors that determine the adoption of e-government services in the Iraqi higher-education context. In the University of Baghdad, 430 academic staffs’ were surveyed using a modified version of the UTAUT model. The results shows that there is positive and significant impact of performance expectancy, effort expectancy and social influence on behavioral intention. Moreover there is a positive and significant impact of facilitating conditions and behavioral intention on use behavior. The limitation and future research avenues are also discussed at the end of the article.