Vol. 2, Issue 11, Part A (2016)

Abstract
Tourism development requires both public and private sectors active participation. The tourism development takes place through the travel intermediaries like the travel agencies which play a key role in tourism development. The electronic world has transformed the entire system and paving a new powerful way to locate, learn and buy all types of products and services provided by the travel agencies. The dawn of the budget airlines and the stiff competition among the airlines has reduced the airfares to a greater extent. Huge volume of online ticketing for airlines, hotel bookings could be made easy and simplified with the user friendly computerized reservation systems (CRSs).