Vol. 3, Issue 5, Part L (2017)
Employee retention strategies in the BPO Sector: A study on Kentech solutions
Employee retention strategies in the BPO Sector: A study on Kentech solutions
Author(s)
Rama Satyanarayana Mullapudi and Dr. Ganga Raju Vallam
AbstractOrganizations today are challenged with improving productivity and operational efficiency with ever–shrinking budgets. But, it lacks the time and resources to direct non-core, resource-intensive functions properly. The solution is a Business Process Outsourcing (BPO) stratagem, with a partner who can deliver impressive business value and significant competitive gain. The main objective of this paper is to find out the reasons for employee turnover in the organization. For the present study, the descriptive research design was adopted. A convenience sampling method is adopted to carry out the study. The statistical tools applied for the study are SPSS 17.0 version one-way ANOVA and percentage analysis.
How to cite this article:
Rama Satyanarayana Mullapudi, Dr. Ganga Raju Vallam. Employee retention strategies in the BPO Sector: A study on Kentech solutions. Int J Appl Res 2017;3(5):921-924. DOI:
10.22271/allresearch.2017.v3.i5l.11368