Patient satisfaction has become increasingly popular as a critical components in the measurements of quality of care. Satisfaction is one of the cares out come for health care. Satisfaction with health care is with a long history in the social science. Nursing services is one of the most important components of hospital services. Understanding how things are looking through the patients eye should be central part of quality improvement.
Objectives: To assess the level of satisfaction towards nursing care services among patients in ICUs. To associate the level of satisfaction with nursing care services with their socio demographic variables of the patients admitted in ICUs.
Material and method: The present study was conducted by using quantitative research approach and descriptive design was adopted. The Samples were selected by using non -probability convenience sampling technique.
Result and discussion: Of level of patient satisfaction regarding discharge and follow up care 1(3.3%) were very much satisfied, 19(63.4%) were satisfied, 9(30%) were moderately satisfied, 1(3.3%) were dissatisfied. Regarding Nurses educate regarding follow up care, 7(23.3%) were very much satisfied, 11 (36.7%) were satisfied, 11(36.7%) were moderately satisfied, 1(3.3%) were dissatisfied. Regarding Provide health education regarding nutritional diet, exercise and prevention of complication, 5(16.6%) were very much satisfied, 14 (46.7%) were satisfied, 9(30%) were moderately satisfied, 2(6.7%) were dissatisfied.
Conclusion: The findings reveal that majority of patients were satisfied with the nursing care services. This indicates the needs for improving the quality of nursing in all areas.