Vol. 5, Issue 12, Part B (2019)

Abstract
In our country we have government bodies (Municipal Corporation) which are responsible for maintaining and running cities. It’s all their responsibilities to address the complaint of citizens. For this municipal Corporation has two ways, in first cameras or other surveillance devices have to be installed and second way is that citizens could report their problem to the municipal corporation. The second way is mostly used because it is cheaper as compared to first one. But it takes paper work and time too because the citizens has to visit the ward office and report problem faced by them which can be solved by municipal corporation or as due to the emergence of internet and its various capabilities, there has been rise in the number of complaint sites which provides citizens a platform to lodge a complaint online. As mobile application is mostly used by people, this app will help people to lodge a complaint through it and can attach a picture of things which are causing problem.