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International Journal of Applied Research
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ISSN Print: 2394-7500, ISSN Online: 2394-5869, CODEN: IJARPF

IMPACT FACTOR (RJIF): 8.4

Vol. 8, Issue 10, Part C (2022)

The linkage between good governance and service delivery in Meru district council, Tanzania

The linkage between good governance and service delivery in Meru district council, Tanzania

Author(s)
Erick Mathew Kaaya, Samuel Obino Mokaya and Samwel Werema
Abstract
Public services delivery is the challenge in district councils across the world. However, many countries have adopted some reforms and frameworks to strengthen the work of district councils on service delivery. Nevertheless, adopted reforms have brought several changes including good governance. The purpose of the study was to determine the influence of good governance in service delivery in Tanzania using a case study of Meru District Council. The study focused on accountability, transparency, and participation as constructs of good governance, and their influence on service delivery in Meru District Council. The study used 74 respondents from the target population of 153. The population comprised the staff of Meru District Council drawn from all departments. The study collected both qualitative and quantitative data using questionnaires and interview guide. Quantitative data was analyzed by using descriptive and inferential statistics through Statistical Package for Social Science (SPSS) version 20 whereas thematic analysis was used to analyze qualitative data. Descriptive statistics such as measures of central tendency and measures of spread were used to summarize and describe data. The findings indicate the presence of weak relationship between transparency and service delivery in Tanzania with correlation coefficient value of. 243. Further, accountability was found to have weak relationship with service delivery with coefficient value of.1 97; while participation also had weak relationship with public service delivery at coefficient value of. 247. The study recommends that District Councils should invest on information disclosure so as to enable more participation of citizens and development stakeholders. This will reduce different challenges in the council management such as the poor participation, crimes and corruption which have facilitated violation of human rights and lack of sense of ownership. In line with this, the council authority should allocate and provide adequate budgetary resources to district councils to enable them improve their governance systems so as to make their services more accessible to citizens.
Pages: 170-173  |  307 Views  96 Downloads


International Journal of Applied Research
How to cite this article:
Erick Mathew Kaaya, Samuel Obino Mokaya, Samwel Werema. The linkage between good governance and service delivery in Meru district council, Tanzania. Int J Appl Res 2022;8(10):170-173.
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