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International Journal of Applied Research
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ISSN Print: 2394-7500, ISSN Online: 2394-5869, CODEN: IJARPF

IMPACT FACTOR (RJIF): 8.4

Vol. 8, Issue 12, Part D (2022)

A comparative study on hotel service of state owned hotels and private owned hotels in Haryana

A comparative study on hotel service of state owned hotels and private owned hotels in Haryana

Author(s)
Dr. Ankita Gupta
Abstract
Hotels are the demonstration of inviting, getting, facilitating and engaging the visitor. Hotels establishment is considered very old, hotels considered as one of the oldest commercial sector in the world. Haryana is place with historical culture, natural beauty, religious places, heritage etc. he meaning of Hari means Hindu God Vishnu and Ayana means home. So the meaning of Haryana is “Adobe of God”. It means Haryana is the resident of God and in India we consider guest as God. In this study an attempt has been made to find out the difference between the state owned and private owned hotels in Haryana. In the study non-probability sampling that is purposive cum quota technique is used and total 600 respondents were selected in the study. From the state owned hotels 110 respondents and 490 respondents from private owned hotels are selected. Independent t test is applied to analyze the collected data. Value for money and parking facility is better in state owned and interior of hotel, room space and quality, amenities provided in the bedrooms and bathroom, check in/ checks out, information accuracy and timeliness is better in the private owned.
Pages: 281-287  |  288 Views  89 Downloads


International Journal of Applied Research
How to cite this article:
Dr. Ankita Gupta. A comparative study on hotel service of state owned hotels and private owned hotels in Haryana. Int J Appl Res 2022;8(12):281-287.
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